Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our terms and conditions.

 

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience and allow us to serve you better.
 
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, open a Support Ticket or enter information on our site such as providing us with feedback on our products or services.
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways (subject to change without prior notice):

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
      To improve our website in order to better serve you
      To allow us to better service you in responding to your customer service requests
      To administer a contest, promotion, survey or other site feature
      To quickly process your transactions
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

We use up-to-date servers and scripts to keep us and you safe. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We also use regular Malware Scanning.

Your personal information is received and contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all personal information, sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
For your convenience we may store your credit card information for more than 60 days in order to expedite future orders, and to automate the billing process.

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to (subject to change without prior notice):
      Help remember and process the items in the shopping cart
      Understand and save user’s preferences for future visits
      Keep track of advertisements
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future
      We may also use trusted third-party services that track this information on our behalf
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a different, look at your browser’s Help Menu to learn the correct way to modify or delete your cookies.
If users disable cookies in their browser:
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient may not function properly.
However, you will still be able to surf the website, place orders online or over the telephone by contacting our customer service.

 

Third-party disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google or other service providers
We have not enabled Google AdSense or any other third-party service providers on our site but we may do so in the future. You will be able to see the service and access their respected Privacy Policy.
 
We agree to the following:
Users can visit our site anonymously.
We will add a link to this privacy policy on our home page or as a minimum, on the first significant page after entering our website or in the menu bar available at other page(s).
Our Privacy Policy link includes the word “Privacy” and can easily be found on the page(s) specified above.
You will be notified of any Privacy Policy changes:
      On our Privacy Policy page
You can change your personal information:
      By emailing us
      By calling us
      By logging in to your account
      By post
 
How does our site handle “Do Not Track” signals?
We honor “Do Not Track” (DNT) signals and do not plant cookies, or use advertising when a DNT browser mechanism is in place.
 
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.

 

We market to but do not collect information from children under 13.

In order to remove your child’s information please contact us immediately.

      Parents can review, delete, manage or refuse with whom their child’s information is shared through contacting us directly.

 

We will take the following responsive action, should a data breach occur:
-We will notify the users via in-site notification within 15 days after being aware of any kind of breach into our own data centre.
-We will notify you via email within 15 days after being aware of any kind of breach into our own data centre.
-We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
      Process orders and to send information and updates pertaining to orders.
      Send you additional information related to your product and/or service
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
 
We agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Include the physical address of our business or site headquarters.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can contact us using our “Contacts” page
      We will follow the instructions at the bottom of each email/letter we receive.

 

 

Contacting Us

Please visit our “Contacts” page

Last Updated on 2017-01-22